Terms of Service

Last updated: 24 April 2026

These Terms of Service ("Terms") form a binding agreement between you and Clony ("we", "us", "our") governing your use of the Clony mobile application and related services (together, "the Service").

By downloading, installing, creating an account, or using the Service — including by ticking the consent checkbox shown during onboarding and on the voice-creation screen — you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Who can use the Service

  • If you are under the age of majority where you live, you must have your parent or legal guardian's consent, and they must accept these Terms on your behalf.

  • You must have the legal capacity to enter into a contract.

  • You must not be barred from using the Service under the laws of your jurisdiction or any applicable sanctions regime.

2. What the Service does

Clony is a generative-AI app that lets you:

  • Clone a voice from audio you record or upload, and generate text-to-speech audio memos with it.

  • Generate "talking photos" — short videos where a photograph you provide is animated to speak an audio memo.

  • Generate singing audio from voices and reference audio you provide.

Generative AI is probabilistic and may produce unexpected, inaccurate, or imperfect output. The Service is provided as a creative tool, not as a source of truth.

3. Your account

  • You are responsible for keeping your account credentials secure and for all activity under your account.

  • One person, one account. Do not share accounts, sell accounts, or use another person's account without permission.

  • You must provide accurate information and keep it up to date.

  • We may suspend or terminate your account if you violate these Terms (see Section 10).

4. Your content — uploads, rights, and consent

This section is the most important one. Please read it carefully.

4.1 What counts as "Your Content"

"Your Content" means any audio, photograph, image, text, or other material you upload, record, enter, or otherwise provide to the Service, and any output generated from it.

4.2 Strict consent requirement — you may ONLY upload:

  1. Voice recordings of yourself, or voice recordings for which you hold all necessary rights and have obtained the explicit, informed, verifiable consent of every identifiable person recorded.

  2. Photographs of yourself, or photographs for which you hold all necessary rights and have obtained the explicit, informed, verifiable consent of every identifiable person depicted.

  3. Content that is not subject to personal-data or publicity-rights laws (for example, a fictional character you own the rights to, or a subject that is clearly inanimate).

You are solely and fully responsible for ensuring that you have these rights and consents before uploading. This responsibility cannot be transferred to us.

4.3 Representations and warranties

By uploading any content, and by ticking the consent checkbox during onboarding and on the voice-creation screen, you expressly represent, warrant, and agree that:

  • The content is either of you, or you have the explicit, informed, verifiable consent of every person whose voice or likeness is included;

  • You hold all intellectual-property rights necessary to upload the content and to have it processed by the Service and our processors (Firebase, RunPod, ElevenLabs);

  • The content does not infringe any third party's copyright, trademark, right of publicity, privacy right, or any other right;

  • The content is not illegal in your jurisdiction or in Germany, and does not depict a minor in a sexual or sexualised context;

  • You understand that the output may be publicly shareable and that you are responsible for how you share it.

The consent checkboxes in the app are a legal record of these representations. We rely on them. Misrepresentation is a material breach of these Terms.

4.4 Prohibited content and use

You may not use the Service to create, generate, upload, or share content that:

  • Impersonates any real person (including public figures, politicians, celebrities, or private individuals) without their explicit, informed, verifiable consent;

  • Constitutes non-consensual intimate imagery, sexual content involving minors, or any content sexualising real identifiable people without consent;

  • Is intended to deceive, defraud, manipulate, harass, threaten, intimidate, defame, or discriminate against any person or group;

  • Is used for political disinformation, election manipulation, or to influence public opinion by presenting fabricated statements as real;

  • Infringes copyright, trademark, publicity, privacy, or any other legal right;

  • Promotes violence, terrorism, self-harm, or illegal activity;

  • Contains malware or is used to probe, attack, or circumvent our systems or our processors' systems;

  • Attempts to reverse-engineer our models, resell API access, train competing models, or scrape the Service;

  • Violates any applicable law, including the EU AI Act (Art. 50 transparency obligations for deepfakes), GDPR, CCPA, or comparable regimes.

4.5 Deepfake disclosure

If you publish or share AI-generated output that depicts a real person speaking, singing, or acting, you must clearly disclose that the content is AI-generated wherever required by applicable law (including Art. 50 of the EU AI Act).

4.6 License you grant us

Solely to provide the Service to you, you grant us a limited, non-exclusive, worldwide, royalty-free licence to store, copy, transmit, process, and display Your Content. This licence exists only for the purpose of operating the Service for you (including transmitting content to our processors to render the output you request) and ends when you delete the content or your account.

We do not use Your Content to train shared, foundation, or cross-user AI models. We do not sell Your Content. We do not use Your Content for advertising.

4.7 Your ownership

Subject to these Terms, you retain all rights you had in Your Content, and you own the output we generate for you.

4.8 Removal

We may remove any content that we reasonably believe violates these Terms or applicable law, with or without notice.

5. Subscriptions, payments, and quotas

  • The Service offers free and paid tiers. Paid tiers are sold as auto-renewing subscriptions through the Apple App Store or Google Play Store and managed via RevenueCat.

  • Prices, billing cycles, and entitlements are shown in the app at purchase.

  • Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period, via the App Store or Google Play settings.

  • Refunds are handled by Apple or Google under their store policies. We cannot issue refunds directly for store-billed purchases.

  • Quotas (monthly character counts, voice/video limits, etc.) are enforced server-side and may be adjusted from time to time. Where we make a materially adverse change to a paid tier, we will give reasonable notice.

  • We may rate-limit, throttle, or suspend usage that we reasonably believe is abusive, automated, or intended to bypass quotas.

6. Intellectual property — our side

The Service, including its software, design, branding, logos, audio/video prompts, preset voices, model outputs not linked to Your Content, and documentation, is owned by Clony or its licensors and is protected by intellectual-property laws. These Terms grant you only a limited, personal, non-transferable, non-exclusive, revocable right to use the Service for its intended purpose.

You may not:

  • copy, modify, distribute, sell, or lease any part of the Service or its content (other than Your Content and your generated outputs);

  • reverse-engineer or attempt to extract source code or model weights;

  • remove any proprietary notices.

7. Third-party services

The Service integrates third-party providers — Google Firebase/Cloud, RunPod, ElevenLabs, RevenueCat, Apple, Google — as described in our Privacy Policy. Your use of those providers through the Service is also subject to their respective terms. We are not responsible for third-party outages, policy changes, or actions outside our control.

8. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, uninterrupted operation, and security.

We do not warrant that the Service will be error-free, that generated output will meet your expectations, or that cloned voices or generated videos will be indistinguishable from real recordings — or conversely, that they will always be distinguishable.

Nothing in these Terms excludes liability that cannot be excluded under applicable law, including statutory consumer rights in your jurisdiction.

9. Limitation of liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, consequential, special, punitive, or exemplary damages, or for loss of profits, data, goodwill, or business opportunities, arising out of or related to the Service.

  • Our total aggregate liability to you for any and all claims arising out of or related to the Service is limited to the greater of (a) the amount you paid us in the 12 months preceding the event giving rise to the claim, or (b) EUR 50.

  • These limitations apply regardless of the legal theory (contract, tort, statute, or otherwise) and even if we have been advised of the possibility of such damages.

  • Nothing in these Terms limits liability for gross negligence, intent, personal injury, death, fraud, or any other liability that cannot be limited under applicable law.

10. Suspension and termination

We may suspend or terminate your access to the Service, with or without notice, if:

  • you breach these Terms, in particular Sections 4.2–4.5 (consent, prohibited use, deepfake disclosure);

  • we are required to do so by law or by a processor / platform (Apple, Google, Firebase, RunPod, ElevenLabs);

  • we reasonably believe that continued access poses a risk to other users, third parties, or the integrity of the Service.

You may terminate at any time by deleting your account (Account → Delete Account). Termination does not entitle you to a refund except where required by law or store policy.

Sections that by their nature should survive termination (IP, disclaimers, liability, indemnity, governing law) will survive.

11. Indemnity

You agree to defend, indemnify, and hold harmless Clony and its officers, employees, and contractors from and against any claim, demand, loss, liability, damage, or expense (including reasonable legal fees) arising out of or related to:

  • Your Content and your use of the Service;

  • your breach of Section 4 (consent, rights, prohibited use, deepfake disclosure);

  • your violation of any third-party right or applicable law.

This section does not apply to the extent prohibited by law or to claims caused by our gross negligence or wilful misconduct.

12. Changes to the Service and to these Terms

  • We may modify, suspend, or discontinue features of the Service at any time. Where this materially and adversely affects a paid tier, we will give reasonable notice.

  • We may update these Terms from time to time. If we make material changes, we will notify you in the app and update the "Last updated" date. Continued use after the effective date constitutes acceptance. If you do not agree to the updated Terms, stop using the Service and delete your account.

13. Governing law and dispute resolution

  • These Terms are governed by the laws of the Federal Republic of Germany, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods.

  • For consumers resident in the EU, mandatory consumer-protection laws of your country of residence still apply.

  • Exclusive place of jurisdiction, to the extent permitted by law, is Stuttgart, Germany. Consumers may also sue in their place of residence.

  • EU online dispute resolution: the European Commission's ODR platform is available at https://ec.europa.eu/consumers/odr. We are not obliged and not willing to participate in dispute-resolution proceedings before a consumer arbitration board.

14. Miscellaneous

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.

  • Severability. If any provision is held unenforceable, the rest remains in effect.

  • No waiver. Our failure to enforce any provision is not a waiver.

  • Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.

  • Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

  • Language. These Terms are drafted in English. Translations are for convenience; the English version controls in case of conflict.

15. Contact

Clony — operated by Robin Michel / AI Companion 📧 contact@clony.app

Questions, notices, and takedown requests can be sent to the address above.